Volkswagen Commercial Vehicles’ annual awards recognise top Van Centres
Volkswagen Commercial Vehicles has recognised the achievements of its top performing Van Centres at the brand’s annual conference which was held in London at the weekend. Representatives from the brand’s 72 dedicated Van Centres and 24 Authorised Repairers attended the event.
Following a record-breaking year, when Volkswagen Commercial Vehicles sold over 50,000 vans for the first time, the awards acknowledge the great effort that the Van Centres make to help achieve the result, as well as providing customers with the highest levels of service and support.
There are seven category awards which reward performance across a number of key areas, from new and used sales, through customer satisfaction and loyalty to Authorised Repairers. There are also three top Van Centre accolades which recognise overall results.
The big winner this year was, once again, Volkswagen Van Centre Liverpool, which claimed two awards, including the top Overall Award for the best performing Van Centre.
Accolades were also given for outstanding individual business area performances, with Volkswagen Van Centre Liverpool being awarded the Satisfaction Award.
Carl zu Dohna, Director of Volkswagen Commercial Vehicles UK, commented:
Our dedicated UK Van Centre network did a great job in 2016, supporting our brand ambition and helping us achieve a great result. More important than the numbers, however, is the work they do to support customers, providing a service which means customers want to come back again and again.
It’s good to see some new winners this year: business leaders and teams who set the standards to which the rest of the network can aspire. I’m very proud of the network and thank them for their hard work and commitment.’